Medical Office Front Desk Coordinator

Paycom; Covington (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to support clinic operations. You will assist the office manager and providers by answering calls, scheduling, checking in/out patients, and handling billing-related tasks in an EMR environment.

The role requires strong communication, data entry, and organization skills, with a preference for candidates who have front desk or scheduling experience in a medical office and a high school diploma or GED.

Qualifications

• High school diploma or GED is required.
• Minimum of two years in a medical front desk or office setting preferred.
• Strong phone etiquette and ability to manage busy schedules.

Responsibilities

• Answer and screen high-volume telephone calls and record messages.
• Schedule patient appointments and procedures per policy.
• Check-in and check-out patients; verify information and collect payments.
• Maintain charts in EMR and prepare records for visits.
• Protect patient confidentiality and keep front-office organized.

Skills

Telephone handling

Appointment scheduling

Data entry

Office clerical

Written/verbal communication

Microsoft Excel

EMR knowledge

Education

High school diploma or GED

Tools

EMR software

Microsoft Excel

Microsoft PowerPoint

Email

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to support clinic operations. You will assist the office manager and providers by answering calls, scheduling, checking in/out patients, and handling billing-related tasks in an EMR environment.

The role requires strong communication, data entry, and organization skills, with a preference for candidates who have front desk or scheduling experience in a medical office and a high school diploma or GED.