Senior Front Desk & Office Services Lead – SF

RRD; San Francisco (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

RRD is seeking a Senior Office Services Associate in San Francisco to serve as a polished front-of-house partner for a prestigious law firm. You will greet visitors, manage security badges, escort guests, coordinate conference room bookings, and deliver concierge-level service to attorneys and clients in a fast-paced setting.

The role is fully onsite in the Financial District, requiring strong communication, independent decision-making, and proficient MS Word/Excel skills to support daily

Qualifications

• High school diploma or equivalent.
• Minimum of three year reception experience required in a banking, legal or large corporate environment.
• Excellent verbal and written communication skills, including professional telephone and email etiquette.
• Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
• Must be able to meet deadlines and complete all projects in a timely manner.

Responsibilities

• Greet clients and visitors, register them in building security systems, and notify employees of arrivals.
• Coordinate conference room reservations and meeting logistics.
• Answer incoming calls on a multi-line phone system and transfer calls to appropriate individuals.
• Provide white-glove, concierge-style service to clients, staff, and guests.
• Support office services operations, including reprographics, mail, and intake functions as needed.

Skills

Customer service

Communication

Organization

Interpersonal skills

Phone etiquette

Microsoft Word

Microsoft Excel

Teamwork

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Phone system

Reprographics equipment

Job description

RRD is seeking a Senior Office Services Associate in San Francisco to serve as a polished front-of-house partner for a prestigious law firm. You will greet visitors, manage security badges, escort guests, coordinate conference room bookings, and deliver concierge-level service to attorneys and clients in a fast-paced setting.

The role is fully onsite in the Financial District, requiring strong communication, independent decision-making, and proficient MS Word/Excel skills to support daily