Concierge Front Desk Associate – Legal Office (SF)

RRD; San Francisco (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

RRD, a global marketing and corporate services firm, seeks a polished Receptionist for its San Francisco office. You will greet clients, manage visitor logs, answer calls, and coordinate meeting rooms in a fast-paced professional environment.

Key duties include maintaining security protocols, assisting with catering, and providing white-glove service to staff and guests. The role is fully onsite in the Financial District, Monday–Friday, 8am–5pm, 40 hours per week.

Qualifications

• Minimum two-year receptionist, switchboard or administrative assistant experience required, preferably in banking, legal or large corporate environment.
• Exceptional customer service skills to effectively communicate with callers, visitors, clients and coworkers.
• Ability and willingness to learn in-depth knowledge of the company to handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Intermediate computer skills including Microsoft Word and Excel.

Responsibilities

• Coordinate and manage conference room and meeting reservations, ensuring rooms are properly scheduled and prepared for internal meetings, client visits and events.
• Answer incoming calls on a multi-line phone system in a cordial, professional and timely manner, transferring calls to appropriate individuals.
• Greet clients and visitors to the office with warmth and professionalism, notifying employees of arrivals when necessary.
• Register visitors and guests in building security systems, maintain visitor logs, and ensure all security protocols are followed.
• Provide white-glove, concierge-style service to clients, staff, and guests, ensuring a welcoming experience.
• Partner with Office Services to coordinate guest arrivals, meeting logistics, room setup, and visitor escorts.

Skills

Customer service

Phone etiquette

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

RRD, a global marketing and corporate services firm, seeks a polished Receptionist for its San Francisco office. You will greet clients, manage visitor logs, answer calls, and coordinate meeting rooms in a fast-paced professional environment.

Key duties include maintaining security protocols, assisting with catering, and providing white-glove service to staff and guests. The role is fully onsite in the Financial District, Monday–Friday, 8am–5pm, 40 hours per week.