Senior Receptionist: Front Desk, Guest Services & Admin

Canon U.S.A., Inc.; Boston (MA); On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Competitive pay and benefits

Training and development programs

Positive work environment

Employee discounts

Job summary

Canon U.S.A., Inc. is seeking a Receptionist III in Boston to be the first point of contact for visitors, vendors, and job applicants. The role includes greeting guests, routing calls on a switchboard, and coordinating transportation when needed.

You will support multiple departments, prepare reports, and handle mail and room scheduling. The ideal candidate has 5 years of receptionist experience and strong MS Office skills.

Qualifications

• 5 years direct experience as a receptionist.
• 3+ years prior experience in a professional office environment.
• Proficiency using various office equipment.
• Proficient with Excel, Word, and PowerPoint.
• Excellent customer service, professional appearance and attitude.

Responsibilities

• Handle all incoming calls using a main or floor switchboard and route to appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages and route to the correct party.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other administrative duties as requested.
• Assist various departments with mass mailings.
• May receive and route faxes.
• Schedule conference rooms and order catering as needed.
• Learn new features of office equipment and PBX as introduced at the site.
• Prepare monthly production and volume reports to measure productivity and billing charges.

Skills

Customer service

Professional demeanor

Office equipment usage

Microsoft Office

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

PBX systems

Job description

Canon U.S.A., Inc. is seeking a Receptionist III in Boston to be the first point of contact for visitors, vendors, and job applicants. The role includes greeting guests, routing calls on a switchboard, and coordinating transportation when needed.

You will support multiple departments, prepare reports, and handle mail and room scheduling. The ideal candidate has 5 years of receptionist experience and strong MS Office skills.