Front Desk & Guest Services Coordinator

Canon-Business-Process-Services-f89af7fd; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services is seeking a professional receptionist in Houston to serve as the first point of contact for visitors and callers. You will greet guests, route calls, manage mail and packages, and provide essential admin support across departments.

The role requires a high school diploma and at least 2 years of receptionist experience in a professional setting, with strong customer service and multitasking abilities.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of receptionist experience in a professional office.
• Experience working in a fast-paced environment is preferred.
• Ability to operate various office equipment and software (Word, PowerPoint).
• Excellent customer service skills and professional appearance are essential.

Responsibilities

• Handle all incoming calls via main or floor switchboard and route to the appropriate party.
• Greet vendors, customers, job applicants and visitors professionally.
• Sign for and route incoming/outgoing packages as needed.
• Use internal paging system and coordinate car service or messenger when requested.
• Perform filing, typing and other administrative duties as required.
• Assist departments with mass mailings and receive/route faxes.
• Schedule conference rooms and coordinate catering as needed.
• Learn and adapt to new office equipment and PBX features.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Professionalism

Multitasking

Phone etiquette

Education

High school Diploma or equivalent

Tools

Microsoft Word

PowerPoint

Job description

Canon Business Process Services is seeking a professional receptionist in Houston to serve as the first point of contact for visitors and callers. You will greet guests, route calls, manage mail and packages, and provide essential admin support across departments.

The role requires a high school diploma and at least 2 years of receptionist experience in a professional setting, with strong customer service and multitasking abilities.