Senior Front Desk & Admin Concierge

Canon USA & Affiliates; Boston (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Employee discounts

Job summary

Canon USA & Affiliates in Boston is seeking a friendly receptionist to be the first point of contact for visitors, vendors and job applicants. You will manage a switchboard, greet guests, and route calls and packages.

The role requires a high school diploma, 5 years receptionist experience, and 3+ years in a professional office. Proficiency with Excel, Word and PowerPoint is expected, along with strong customer service and reliability.

Qualifications

• High school Diploma or equivalent.
• 5 years direct experience as a receptionist.
• 3+ years prior experience working in a professional office environment.
• Proficiency using various office equipment.
• Able to use computer to produce reports (Excel, Word, and PowerPoint).
• Excellence in customer service and ability to work overtime and meet deadlines.

Responsibilities

• Handle all incoming calls using a main or floor switchboard and route to the appropriate party.
• Greet outside visitors in a professional manner.
• May sign for incoming and outgoing packages; route to appropriate party.
• Use internal paging system.
• Call for car service or messenger as requested by client.
• May perform filing, typing and other admin duties as requested by client.
• Assist departments with mass mailings.
• May receive and route faxes.
• Schedule conference rooms and order catering as needed.
• Learn new features of copying machines, faxes, scanning and PBX systems.

Skills

Customer service

Professional demeanor

Communication

Education

High school diploma or equivalent

Tools

Excel

Word

PowerPoint

Job description

Canon USA & Affiliates in Boston is seeking a friendly receptionist to be the first point of contact for visitors, vendors and job applicants. You will manage a switchboard, greet guests, and route calls and packages.

The role requires a high school diploma, 5 years receptionist experience, and 3+ years in a professional office. Proficiency with Excel, Word and PowerPoint is expected, along with strong customer service and reliability.