Senior Freight Handler & Dock Operations Specialist

Forward Air Corp.; Charlotte (NC); Hybrid; USD 35,000 - 47,000; Full time

Job summary

Forward Air Corp. is seeking a reliable Forklift Operator in Charlotte, NC to safely load, unload, and move freight in a multimodal terminal. You will scan and document cargo, assist drivers, and maintain a clean dock environment while following safety procedures.

The role requires 3+ years in dock or warehouse work, a valid forklift certification, and the ability to operate MHE. Schedule is Mon-Fri, 2pm-10pm, onsite, with potential overtime based on need.

Qualifications

• High School Diploma or GED preferred but not required.
• Valid forklift certification/licensure or ability to obtain before operating equipment.
• 3+ years of dock or warehouse experience.

Responsibilities

• Load and unload freight using sit-down/stand-up forklifts and other MHE.
• Move, stage, sort, and position freight between dock doors and trailers.
• Pick, pack, and prepare items for shipping and delivery.
• Assist drivers with loading/unloading following safety procedures.
• Label, scan, and track freight with handheld devices to ensure accuracy.
• Identify damaged freight and report issues to supervision.
• Maintain safety policies, OSHA requirements, and PPE standards.
• Keep dock areas clean, safe, and organized.
• Learn equipment operation, safety protocols, and procedures.
• Support dock productivity and workflow efficiency.
• Work nights, weekends, holidays, and overtime as needed.
• Safely handle oversized or high-value freight.
• Assist with dock coordination and problem resolution.
• Prioritize freight and may act in lead capacity without supervision.
• Serve as SME on dock operations and procedures.
• Train and mentor other Material Handlers.
• All other duties to meet business needs.

Skills

English communication

Education

High School Diploma or GED

Tools

Pallet jacks & hand trucks

Reach trucks/sit-down forklifts

Handheld scanners

Conveyors

Job description

Forward Air Corp. is seeking a reliable Forklift Operator in Charlotte, NC to safely load, unload, and move freight in a multimodal terminal. You will scan and document cargo, assist drivers, and maintain a clean dock environment while following safety procedures.

The role requires 3+ years in dock or warehouse work, a valid forklift certification, and the ability to operate MHE. Schedule is Mon-Fri, 2pm-10pm, onsite, with potential overtime based on need.