Senior Freight Growth & Key Account Manager

Paragon Leasing L.P.; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Paragon Leasing L.P. in Dallas, TX is seeking a Senior National Logistics Account Manager to secure truckload coverage for awarded freight and identify new opportunities.

You will drive growth and retention across dedicated accounts and coordinate with internal teams to meet service levels. You will manage customer relationships, monitor KPIs, and resolve issues to ensure on-time performance and efficient bookings.

Qualifications

• 3+ years of experience in business development, sales, or transportation operations.
• Proficient in Microsoft Excel functions.
• Ability to handle high volumes of inbound/outbound email and understand capacity and network.

Responsibilities

• Communicating with assigned customer base as the single point of contact and build relationships.
• Working with other internal departments to balance capacity and freight including teams of analysts.
• Soliciting additional freight opportunities that eliminate empty miles when necessary.
• Researching and attempting to remedy service issues daily.
• Tracking and tracing shipments and providing superior service record with on-time performance for 95% or better.
• Relaying excess load availability to Brokerage and Rail divisions.
• Reviewing EDI data for accuracy before releasing verifications to the customer.
• Responsible for close oversight of all internal activities that impact service obligations.
• Maintaining key carrier performance indicators.
• Navigating all customer requests including last-minute orders within supply chain timelines.
• Management of bookings and provide resolution of delayed pickup/delivery, billing, etc.

Skills

Account management

Sales experience

Transportation operations

Microsoft Excel

Email management

Deadline driven

Communication

Data analysis

Relationship building

Negotiation

Tools

AS/400

Job description

Paragon Leasing L.P. in Dallas, TX is seeking a Senior National Logistics Account Manager to secure truckload coverage for awarded freight and identify new opportunities.

You will drive growth and retention across dedicated accounts and coordinate with internal teams to meet service levels. You will manage customer relationships, monitor KPIs, and resolve issues to ensure on-time performance and efficient bookings.