Strategic Logistics Account Manager: Grow & Retain Freight

Paragon Leasing L.P.; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Paragon Leasing L.P. is seeking a National Logistics Account Manager to ensure truckload coverage for awarded freight and secure additional opportunities.

The role focuses on growth and retention of dedicated opportunities and requires coordinating with analysts and multiple internal departments to maintain service excellence. The candidate should have 3+ years in business development, sales, or transportation operations, strong Excel skills, and the ability to manage high email volumes while

Qualifications

• 3+ years of experience in business development, sales, or transportation operations.
• Intermediate proficiency in Microsoft Excel functions.
• Ability to handle high volumes of inbound/outbound email and understanding capacity and network.
• Extremely organized and communicative multiple stop deliveries.
• Ability to perform in a deadline-driven environment with rapidly changing priorities.

Responsibilities

• Serve as the single point of contact for the assigned customer base and build relationships.
• Collaborate with internal departments to balance capacity and freight, including analysts.
• Solicit additional freight opportunities to reduce empty miles as needed.
• Research and address service issues daily to improve performance.
• Track and trace shipments and maintain on-time performance of 95% or better.
• Relay excess load availability to Brokerage and Rail divisions.
• Review EDI data for accuracy before releasing verifications to customers.
• Oversee all internal activities impacting service obligations.
• Maintain key carrier performance indicators.
• Handle customer requests, including last-minute timelines in the supply chain.
• Manage bookings and resolve delays in pickup/delivery and billing.

Skills

Critical thinking

Problem solving

Relationship building

Negotiation

Data analysis

Effective communication

Project management

Scheduling

KPI monitoring

Teamwork

Customer service

Business solicitation

Tools

AS/400

Job description

Paragon Leasing L.P. is seeking a National Logistics Account Manager to ensure truckload coverage for awarded freight and secure additional opportunities.

The role focuses on growth and retention of dedicated opportunities and requires coordinating with analysts and multiple internal departments to maintain service excellence. The candidate should have 3+ years in business development, sales, or transportation operations, strong Excel skills, and the ability to manage high email volumes while