Growth-Focused Freight Account Manager

Capital Logistics Group; Chicago (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) with company contributions

Casual, team-oriented office

Job summary

Capital Logistics Group is seeking an Account Manager to own and grow a book of shipper accounts, focusing on expanding lanes, modes, and opportunities while delivering best-in-class service.

You will quote freight, analyze market conditions, and manage pricing decisions in a fast-moving environment, maintaining relationships through calls, meetings, and in-person interactions. This role offers uncapped commission and a casual, growth-focused office.

Qualifications

• 3+ years of experience in freight brokerage in a customer-facing / account management role
• Proven experience managing or contributing to a book of business
• Demonstrated ability to price freight and manage margin in dynamic market conditions
• Experience working directly with shippers (not solely carrier sales or back-end operations)
• Strong communication, negotiation, and decision-making skills
• Base salary + uncapped commission, structured to reward account growth and performance
• 401(k) with company contributions
• Casual, team-oriented office environment focused on growth and development
• River West location with access to restaurants, coffee shops, and public transportation (Blue Line)

Responsibilities

• Own and grow assigned shipper accounts, with a focus on increasing revenue through additional lanes, modes, and opportunities
• Serve as the primary point of contact for customers, building relationships through both virtual and in-person interactions
• Quote and price freight across spot and contractual business, balancing competitiveness with profitability
• Analyze market conditions and make real-time decisions on pricing, capacity, and risk
• Identify and execute on opportunities to expand within existing accounts
• Partner with internal carrier sales and operations teams to ensure high-level execution, while maintaining ownership of the customer relationship
• Maintain accountability for account performance, service levels, and margin growth

Job description

Capital Logistics Group is seeking an Account Manager to own and grow a book of shipper accounts, focusing on expanding lanes, modes, and opportunities while delivering best-in-class service.

You will quote freight, analyze market conditions, and manage pricing decisions in a fast-moving environment, maintaining relationships through calls, meetings, and in-person interactions. This role offers uncapped commission and a casual, growth-focused office.