Senior Food Service Ops Manager | Growth & Profitability

Nan's Kitchen; Westford (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Paid time off

Profit sharing

Training & development

Job summary

Nan's Kitchen is seeking dynamic leaders to expand its vegetable and chicken restaurant network. You will oversee high-volume operations, recruit and train teams, and drive profitability while maintaining food quality and guest satisfaction.

The role emphasizes strong organizational skills, back-of-house familiarity, and a systems-based approach to management, with opportunities for advancement as the brand grows.

Qualifications

• 7–10 years leading teams in a high-volume food service environment.
• Some back-of-house experience.
• Strong interpersonal skills.
• Extremely strong organizational skills.
• Systems-oriented management approach.
• Strong background in training.
• Excellent administrative abilities.
• Restaurant Rescue experience is a plus.
• Experience with COGS and driving profitability.
• Proven results in recruiting, training, evaluation, purchasing, and guest relations.

Responsibilities

• Lead and nurture teams as Nan's Kitchen expands to new towns.
• Partner with dynamic leaders to grow staff and processes.
• Drive performance across recruiting, training, and guest relations.

Skills

Team leadership

Interpersonal skills

Organizational skills

Training experience

P&L / profitability

Recruiting & staffing

Job description

Nan's Kitchen is seeking dynamic leaders to expand its vegetable and chicken restaurant network. You will oversee high-volume operations, recruit and train teams, and drive profitability while maintaining food quality and guest satisfaction.

The role emphasizes strong organizational skills, back-of-house familiarity, and a systems-based approach to management, with opportunities for advancement as the brand grows.