Senior Fire Protection Applications Engineer

Victaulic; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Job summary

Victaulic is seeking an Applications Engineer - Fire Protection to serve as a technical resource for product solutions and to develop expertise in commercial fire protection systems. You will engage with customers and the sales team to provide engineering support, answer inquiries, and assist with field installations.

The role requires knowledge of hydraulic and electrical systems, strong communication skills, and the ability to travel up to 25% domestically and internationally.

Qualifications

• Bachelor’s degree in engineering or related field, or 5+ years of relevant technical experience.
• Knowledge of machinery, hydraulic, electrical, or related systems.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Strong verbal, written, and electronic communication skills.

Responsibilities

• Become a technical resource for Victaulic products and system solutions, including couplings, valves, fittings, catalog components, and devices.
• Develop working knowledge of commercial fire protection systems and key components.
• Gain foundational knowledge of applicable codes and standards including FM, UL, and NFPA.
• Provide engineering consulting and technical support to customers and the sales organization through phone, written correspondence, and joint customer calls.
• Investigate field installations related to product usage and performance.
• Respond to direct customer inquiries regarding product features, benefits, and applications, including customer visits and seminars when appropriate.
• Develop solutions to complex technical situations requiring independent judgment, ingenuity, and urgency.
• Provide technical support via phone, email, written correspondence, and supervised jobsite visits.
• Support customers and visitors at Victaulic facilities with technical expertise.
• Conduct supervised product investigations and troubleshooting; evaluate returned product and generate root cause reports for customers.
• Support new product development teams by providing customer and field feedback.
• Conduct supervised customer training sessions, presentations, and seminars.

Skills

Communication

Problem solving

Customer interaction

Education

Bachelor’s degree in Engineering

Tools

Microsoft Office

Job description

Victaulic is seeking an Applications Engineer - Fire Protection to serve as a technical resource for product solutions and to develop expertise in commercial fire protection systems. You will engage with customers and the sales team to provide engineering support, answer inquiries, and assist with field installations.

The role requires knowledge of hydraulic and electrical systems, strong communication skills, and the ability to travel up to 25% domestically and internationally.