Senior Application Engineer

Victaulic Company; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Victaulic is seeking an Applications Engineer for Fire Protection in the United States. The role focuses on becoming a technical resource for products and system solutions, developing knowledge of commercial fire protection components, and gaining familiarity with FM, UL, and NFPA codes.

You will provide engineering support to customers and the sales team, investigate field installations, and address inquiries on features and applications.

Qualifications

• Bachelor's degree in engineering or equivalent technical experience.
• Ability to communicate technical concepts clearly to diverse audiences.
• Experience with fire protection systems or mechanical piping is a plus.

Responsibilities

• Become a technical resource for Victaulic products and system solutions.
• Develop working knowledge of commercial fire protection systems and components.
• Learn applicable codes and standards including FM, UL, and NFPA.
• Provide engineering consulting and technical support to customers and sales teams.
• Investigate field installations and product performance issues.
• Respond to customer inquiries about features, benefits, and applications.

Skills

Strong communication

Independent worker

Problem solving

Attention to detail

Microsoft Office

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Drawing interpretation

Job description

Job Description Aplications Engineer - Fire Protection

About Victaulic

Victaulic is a global leader in mechanical pipe joining innovations and is the world's leading producer of mechanical pipe joining solutions. The company has 13 manufacturing facilities and 28 branches worldwide with 4,400 employees who speak 43 languages across the globe. With over 2000 global patents, Victaulic solutions are at work in more than 140 countries across diverse business lines including oil and gas, chemical, mining, power generation, water and wastewater treatment, military and marine, as well as commercial building and fire protection.

Responsibilities

• Become a technical resource for Victaulic products and system solutions, including couplings, valves, fittings, catalog components, and devices.
• Develop working knowledge of commercial fire protection systems and key components.
• Gain foundational knowledge of applicable codes and standards including FM, UL, and NFPA.
• Provide engineering consulting and technical support to customers and the sales organization through phone, written correspondence, and joint customer calls.
• Investigate field installations related to product usage and performance.
• Respond to direct customer inquiries regarding product features, benefits, and applications, including customer visits and seminars when appropriate.
• Develop solutions to complex technical situations requiring independent judgment, ingenuity, and urgency.
• Provide technical support via phone, email, written correspondence, and supervised jobsite visits.
• Support customers and visitors at Victaulic facilities with technical expertise.
• Conduct supervised product investigations and troubleshooting; evaluate returned product and generate root cause reports for customers.
• Support new product development teams by providing customer and field feedback.
• Conduct supervised customer training sessions, presentations, and seminars.

Qualifications

• Bachelor's degree in a relevant engineering discipline or 5+ years of relevant technical experience.
• Knowledge of machinery, hydraulic, electrical, or related systems and components.
• Aptitude using hand tools and precision measurement tools.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Strong verbal, written, and electronic communication skills.
• Proficiency in Microsoft Office applications.
• Self-motivated with the ability to work independently and with minimal supervision.
• Strong attention to detail and organizational skills.
• Ability to prioritize and manage multiple work assignments simultaneously.
• Ability to prepare clear and concise technical documentation and reports.
• Ability to interpret drawings, specifications, codes, and standards.
• Customer-service oriented with ability to work in global, cross-functional teams.
• Fire protection industry experience preferred.

Travel Requirements

• Up to 25% domestic and international travel required.
• Ability to lift within nationally approved EHS limits.
• Ability to climb and work on ladders and scaffolds.
• Valid driver's license with no restrictions.

EEO Statement

Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or any other legally protected status.

Victaulic is a leader in pipe joining solutions, with over 5,500 employees involved in some of the most prestigious construction projects worldwide. From the Hoover Dam to Bird's Nest National Olympic Stadium in Beijing, Victaulic is there - increasing stability and sustainability wherever we go. While working for a fast-growing global leader is attractive, most Victaulic employees feel our best attributes are what we do for our people. This means doing things like building from within, sticking to our word, taking care of each other, and doing the right thing even when no one is watching. This blend of extraordinary opportunity and genuine caring is why so many people choose to build their lives and careers with us.