Senior Financial Systems Engineer — Workday & ERP SaaS

Leadout Capital; Texas; On-site; USD 150,000 - 190,000; Full time

Job summary

Leadout Capital is seeking an experienced Service Manager for Financial Systems to lead the reliability and optimization of Workday Financials, Vertex, and related SaaS applications. You will own incidents, drive RCA, and ensure SOX compliance across the ERP stack while partnering with Finance, Accounting, and Procurement stakeholders.

You will mentor a global team, oversee Level 2/3 support, and coordinate UAT for fixes and enhancements, with a strong emphasis on security, access governance,

Qualifications

• 12+ years of experience in software engineering & operations with service ownership of Financial ERP Systems.
• Proven ITSM background with incident/problem/change management, API/integration support, and RCA.
• Expertise in at least one Finance process (Record to Report, Source to Pay, Plan to Perform).

Responsibilities

• End-to-end operational stability, performance, compliance, and optimization of enterprise financial systems (Workday Financials, Vertex, etc.).
• Partner with Finance, Accounting, Procurement, Tax, Treasury to translate pain points into technical solutions.
• Lead and mentor a global team of systems engineers to ensure high availability and SLAs.
• Own resolution of high-priority incidents and drive root cause analyses to prevent recurrences.
• Oversee Level 2/Level 3 support and coordinate UAT for bugs and enhancements.
• Audit and compliance: ensure SOX compliance and data privacy in financial systems.
• Monitor access governance (RBAC/SoD) and strengthen security controls.
• Disaster Recovery: test and update business continuity plans for ERP systems.

Skills

ITSM

Security governance

Incident management

RCA / root cause analysis

Education

Related technical degree

Tools

MuleSoft

Workday Studio

Job description

Leadout Capital is seeking an experienced Service Manager for Financial Systems to lead the reliability and optimization of Workday Financials, Vertex, and related SaaS applications. You will own incidents, drive RCA, and ensure SOX compliance across the ERP stack while partnering with Finance, Accounting, and Procurement stakeholders.

You will mentor a global team, oversee Level 2/3 support, and coordinate UAT for fixes and enhancements, with a strong emphasis on security, access governance,