Senior Financial Navigator - Emergency Department (Onsite)

Indiana University Health; Bloomington (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Indiana University Health is seeking a RCS-Senior Associate-Financial Navigation onsite at Bloomington Hospital. The role supports the Bloomington Emergency Department and hospital by identifying financial needs, verifying coverage, and helping patients establish payment arrangements to resolve barriers to care.

As a key member of the Patient Financial Services/Revenue Cycle team, you will balance compassionate patient interactions with efficient account resolution in a fast-paced environment,

Qualifications

• Customer service experience in healthcare settings.
• Medicaid experience desirable.
• Registration or hospital admission experience.

Responsibilities

• Screen patients for federally funded programs.
• Assist with coverage verification and payment arrangements.
• Collaborate with clinical and revenue-cycle teams.

Skills

Customer service

Medicaid experience

Registration/hospital experience

Education

High School Diploma/GED

Job description

Indiana University Health is seeking a RCS-Senior Associate-Financial Navigation onsite at Bloomington Hospital. The role supports the Bloomington Emergency Department and hospital by identifying financial needs, verifying coverage, and helping patients establish payment arrangements to resolve barriers to care.

As a key member of the Patient Financial Services/Revenue Cycle team, you will balance compassionate patient interactions with efficient account resolution in a fast-paced environment,