ER Financial Navigator — Compassionate Patient Access

Indiana University Health; Avon (IN); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Indiana University Health West Hospital is seeking a Financial Navigator in the West Emergency Department. The role involves working directly with patients to identify financial needs, verify coverage, assess assistance options, establish payment plans, and remove barriers to care in a fast-paced ED setting.

The position requires customer service experience, Medicaid exposure, and hospital registration experience, with a licensed Indiana State Navigator within 30–45 days of hire.

Formación

• High School Diploma or equivalent years of experience.
• 2–4 years of relevant experience.
• Indiana State Navigator license must be obtained within 30–45 days of hire.

Responsabilidades

• Screening un-insured and under-insured patients for federally funded programs.
• Identify financial needs, verify coverage, assess financial assistance options, establish payment arrangements, and help resolve financial barriers.

Conocimientos

Customer service

Educación

High School Diploma/GED

Descripción del empleo

Indiana University Health West Hospital is seeking a Financial Navigator in the West Emergency Department. The role involves working directly with patients to identify financial needs, verify coverage, assess assistance options, establish payment plans, and remove barriers to care in a fast-paced ED setting.

The position requires customer service experience, Medicaid exposure, and hospital registration experience, with a licensed Indiana State Navigator within 30–45 days of hire.