ER Financial Navigator — Senior Associate

IU Health; Avon (IN); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

IU Health West Hospital is seeking a Financial Navigator/Financial Counselor to join the Patient Financial Services team in the Emergency Department. This onsite role supports patients and families by assessing financial needs, verifying coverage, exploring assistance options, and establishing payment arrangements in a fast-paced ED setting.

Primary duties include screening for federally funded programs and collaborating with clinical and revenue-cycle teams to resolve financial barriers to

Formación

• Customer service, Medicaid experience, and registration/hospital experience required.
• License/credential requirements per Indiana State Navigator program.

Responsabilidades

• Screening uninsured and under-insured patients for federally funded programs.

Conocimientos

Customer service

Medicaid experience

Registration/hospital experience

Educación

High School Diploma/GED

Descripción del empleo

IU Health West Hospital is seeking a Financial Navigator/Financial Counselor to join the Patient Financial Services team in the Emergency Department. This onsite role supports patients and families by assessing financial needs, verifying coverage, exploring assistance options, and establishing payment arrangements in a fast-paced ED setting.

Primary duties include screening for federally funded programs and collaborating with clinical and revenue-cycle teams to resolve financial barriers to