Senior Field Tech: Laptop/Desktop Repair & On-Site Service

Ampcus Inc; Bend (OR); On-site; USD 52,000 - 72,000; Full time

Job summary

Ampcus Inc. is seeking a Field Engineer 4 to service laptops, desktops, and peripherals at customer locations in Bend, OR with occasional coverage in nearby areas.

You will diagnose hardware and software issues, perform component swaps, and ensure tickets are closed in real time using a company phone. The ideal candidate has an A+ certification, 1+ years of hands-on repair experience, and reliable transportation to travel across the service area.

Qualifications

• A+ Certification required.
• 1+ years of hands-on laptop and desktop repair experience.
• Own reliable vehicle and car insurance.
• Willingness to travel within the service area.
• Ability to pass drug and background screening.
• Must be at least 18 years old.

Responsibilities

• Repair laptops and desktops.
• Replace hard drives, motherboards, keyboards, and other components.
• Perform whole-unit swaps.
• Repair or replace PC peripherals.
• Diagnose and resolve basic hardware and software issues.
• Close service tickets in real time using a company-provided phone.
• Travel to customer locations throughout the assigned service area.

Skills

A+ Certification

Laptop/Desktop repair

Hardware troubleshooting

Clean driving record

Reliable transportation

Microsoft basics

Tools

PC repair tools

Diagnostic software

Job description

Ampcus Inc. is seeking a Field Engineer 4 to service laptops, desktops, and peripherals at customer locations in Bend, OR with occasional coverage in nearby areas.

You will diagnose hardware and software issues, perform component swaps, and ensure tickets are closed in real time using a company phone. The ideal candidate has an A+ certification, 1+ years of hands-on repair experience, and reliable transportation to travel across the service area.