Field Engineer 4

Ampcus Inc; Bend (OR); On-site; USD 52,000 - 72,000; Full time

Job summary

Ampcus Inc. is seeking a Field Engineer 4 to service laptops, desktops, and peripherals at customer locations in Bend, OR with occasional coverage in nearby areas.

You will diagnose hardware and software issues, perform component swaps, and ensure tickets are closed in real time using a company phone. The ideal candidate has an A+ certification, 1+ years of hands-on repair experience, and reliable transportation to travel across the service area.

Qualifications

• A+ Certification required.
• 1+ years of hands-on laptop and desktop repair experience.
• Own reliable vehicle and car insurance.
• Willingness to travel within the service area.
• Ability to pass drug and background screening.
• Must be at least 18 years old.

Responsibilities

• Repair laptops and desktops.
• Replace hard drives, motherboards, keyboards, and other components.
• Perform whole-unit swaps.
• Repair or replace PC peripherals.
• Diagnose and resolve basic hardware and software issues.
• Close service tickets in real time using a company-provided phone.
• Travel to customer locations throughout the assigned service area.

Skills

A+ Certification

Laptop/Desktop repair

Hardware troubleshooting

Clean driving record

Reliable transportation

Microsoft basics

Tools

PC repair tools

Diagnostic software

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Field Engineer 4

Location(s):

Bend, OR

Must Have:

• A+ Certification
• 1+ years of hands‑on laptop and desktop break‑fix experience
• Own reliable vehicle and car insurance
• Reliable transportation for travel throughout the metro and surrounding areas

Job Description:

As a Field Computer Technician, you will be responsible for repairing laptops, desktops, and related peripherals at customer locations.

Key Responsibilities:

• Repair laptops and desktops.
• Replace hard drives, motherboards, keyboards, and other components.
• Perform whole-unit swaps.
• Repair or replace PC peripherals.
• Diagnose and resolve basic hardware and software issues.
• Close service tickets in real time using a company-provided phone.
• Travel to customer locations throughout the assigned service area.

Required Qualifications:

• A+ Certification.
• 1+ years of hands‑on laptop and desktop break‑fix experience.
• General knowledge of laptop/desktop hardware and software.
• Basic knowledge of Microsoft applications.
• Ability to resolve basic/non‑complex technical issues.
• Reliable transportation and valid car insurance.
• Ability to complete required product training.
• Ability to pass drug and background screening.
• Must be at least 18 years of age.

Preferred Qualifications:

• Computer-building experience.
• Experience diagnosing laptops and PCs.
• Experience replacing motherboards and LCDs.

Additional Requirements:

• Extensive driving may be required, including trips of 2-3 hours to customer locations.
• Must be comfortable using a mobile device for real‑time reporting, ticket updates, and documentation.
• Must be willing to work beyond the scheduled shift when required.
• Business casual dress code is required.
• Additional certifications may be required after selection.

Location:

Bend, OR, with additional coverage in Klamath Falls.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.