Senior Field Technician: On-Site Laptop & Desktop Repair

Ampcus Inc; Spokane (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

Ampcus Inc. is seeking a Field Engineer 4 to support our Spokane area clients with hands-on hardware repair of laptops and desktops. The role requires travel to customer sites, whole-unit swaps, and real-time service updates on tickets.

Responsibilities include repairing devices, replacing drives and components, documenting work, and completing required product training. A+ certification and valid driver's license are required.

Qualifications

• A+ Certification required.
• 1+ year hands-on laptop/desktop break-fix experience.
• Computer-building experience preferred.
• General knowledge of laptop and desktop hardware and software.
• Basic knowledge of Microsoft applications.
• Must have a reliable personal vehicle and valid car insurance.

Responsibilities

• Repair laptops and desktops in the metro and surrounding areas.
• Replace hard drives, motherboards, keyboards, and other computer components.
• Perform whole-unit swaps as required.
• Repair or replace PC peripherals.
• Close service tickets in real time using the provided phone and call management system.
• Travel extensively to customer locations.
• Complete required product training and service documentation.

Skills

A+ Cert

1+ year repair

PC building

Hardware/Software

MS Office basics

Reliable vehicle

Job description

Ampcus Inc. is seeking a Field Engineer 4 to support our Spokane area clients with hands-on hardware repair of laptops and desktops. The role requires travel to customer sites, whole-unit swaps, and real-time service updates on tickets.

Responsibilities include repairing devices, replacing drives and components, documenting work, and completing required product training. A+ certification and valid driver's license are required.