Onsite Field Technician – Laptop & Desktop Repair Pro

Ampcus, Inc; Costa Mesa (CA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Ampcus Inc. is seeking a Field Engineer 4 to provide on-site laptop and desktop repair services across Costa Mesa and the metro area. You will troubleshoot hardware, replace components, repair peripherals, and document service tickets in real time using the company system.

This onsite/field-based role requires travel to customer locations, a reliable vehicle, and U.S. citizenship or work authorization. A minimum of 1 year hands-on break-fix experience and CompTIA A+ certification (to be obtained

Qualifikationen

• 1 year of hands‑on laptop/desktop break‑fix experience.
• CompTIA A+ certification required; if not held, must obtain within 90 days of start date.
• U.S. citizenship or valid U.S. work authorization.
• Own a reliable vehicle and valid car insurance.
• Able to diagnose and repair computer hardware issues.
• Ability to travel to customer locations as needed.
• Proficient in documenting service activities and tickets.

Aufgaben

• Repair laptops and desktops at customer locations throughout the metro area.
• Replace hardware components including hard drives, motherboards, keyboards, and LCD screens.
• Perform complete unit replacements and repair/replace peripherals.
• Diagnose hardware and software issues and resolve basic problems.
• Close service tickets in real time using the provided system.
• Record service activities, time, location, and repair details accurately.
• Travel to customer locations within the assigned area.
• Complete required product training and certifications.

Kenntnisse

Driver's license

Troubleshooting

Travel readiness

Documentation

Microsoft basics

Ausbildung

CompTIA A+ certification

Tools

Dell laptops

Desktop repair tools

Jobbeschreibung

Ampcus Inc. is seeking a Field Engineer 4 to provide on-site laptop and desktop repair services across Costa Mesa and the metro area. You will troubleshoot hardware, replace components, repair peripherals, and document service tickets in real time using the company system.

This onsite/field-based role requires travel to customer locations, a reliable vehicle, and U.S. citizenship or work authorization. A minimum of 1 year hands-on break-fix experience and CompTIA A+ certification (to be obtained