Senior Field Service Technician: Windows & Doors

Andersen Corporation; City of Albany (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k) Plan with company match

Medical, dental, and vision coverage

Flexible Spending Accounts (FSAs) / HS

Paid time off & holidays

Paid parental leave

Job summary

Andersen Corporation is seeking a Field Technician I to deliver on-site service solutions, including dismantling and replacing windows and doors, performing repairs, and maintaining documentation. The role requires customer-focused service, safety compliance, and the ability to work both independently and with a team.

You will travel to customer locations, help ensure warranty adherence, and contribute to field service training as needed.

Qualifications

• High school diploma or equivalent required.
• Customer orientation and strong communication skills are essential.
• Reliable time management and problem-solving abilities needed.
• Familiarity with basic software applications (Word, Excel, PowerPoint) helpful.

Responsibilities

• Direct delivery of advanced service solutions to customers to promote Andersen brand value.
• Dismantles and replaces windows/doors on-site with care for customer environment.
• Performs repairs and installs replacement parts; works independently or in a team.
• Document tasks accurately, monitor product performance, and maintain warranties.

Skills

Customer orientation

Communication skills

Time management

Problem-solving

Education

High school diploma

Tools

WebWindowCare

Word

Excel

PowerPoint

Field Service app

Job description

Andersen Corporation is seeking a Field Technician I to deliver on-site service solutions, including dismantling and replacing windows and doors, performing repairs, and maintaining documentation. The role requires customer-focused service, safety compliance, and the ability to work both independently and with a team.

You will travel to customer locations, help ensure warranty adherence, and contribute to field service training as needed.