Senior Field Service Technician — Remote Power Systems

ABB Inc.; North Dakota; On-site; USD 69,000 - 110,000; Full time

Job summary

ABB Inc. seeks a Field Service Technician/Engineer to deliver on-site service for critical power equipment in the United States. You will perform installation, commissioning, maintenance, and upgrades, while coaching technicians and planning material needs.

Strong communication and organizational skills are required, with work authorization in the U.S. and the ability to travel. Role reports to the Service Manager and offers remote collaboration with a North Dakota location in mind.

Qualifications

• Bachelor's degree in Electrical Engineering or Electrical Engineering Technology with 4+ years' experience servicing critical power equipment.
• Associates Degree in electrical technology with 6+ years' experience servicing critical power equipment.
• High School Diploma/GED with 8+ years' equivalent experience servicing critical power equipment.

Responsibilities

• Work on-site with customers to identify opportunities for operational improvement and eliminate pain points.
• Perform field service tasks, including identifying technical issues and on-site troubleshooting.
• Execute installation, commissioning, maintenance, repairs, upgrades, and replacements.
• Coach technicians, supervise complex site activities, and train team members when needed.
• Prepare material lists and ensure quality standards and availability of parts and equipment.
• Identify potential equipment failures and recommend corrective actions.
• Build relationships to improve customer satisfaction and identify new sales opportunities.
• Follow safety protocols and report unsafe practices and incidents.

Skills

Electrical Engineering

Electrical Technology

Power equipment servicing

Communication skills

MS Office

MS Project/Excel

Test plans & reports

Time management

Work authorization

Education

Bachelor's degree in Electrical Engineering

Associates Degree in electrical technology

High School Diploma/GED

Job description

ABB Inc. seeks a Field Service Technician/Engineer to deliver on-site service for critical power equipment in the United States. You will perform installation, commissioning, maintenance, and upgrades, while coaching technicians and planning material needs.

Strong communication and organizational skills are required, with work authorization in the U.S. and the ability to travel. Role reports to the Service Manager and offers remote collaboration with a North Dakota location in mind.