Senior Field Service Technician — Remote (Illinois)

BlackBerry Inc.

Chicago (IL)

On-site

USD 69,000 - 110,000

Full time

10 days ago
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Benefits offered by this job

Health, Life & Disability
401k with Company Contributions
Employee Stock Acquisition Plan
11 paid holidays

Job summary

ABB is seeking a Field Service Technician to perform on-site field work across customer sites in Illinois, with remote work options. You will execute installations, testing, and commissioning of critical power equipment, while coaching technicians and ensuring safety standards.

The role emphasizes identifying improvements, maintaining relationships with customers, and contributing to sales opportunities. Candidates must have electrical engineering credentials and substantial field experience in

Qualifications

  • Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology with 4+ years servicing critical power equipment.
  • Associates Degree in electrical technology with 6+ years servicing critical power equipment.
  • High School Diploma/GED with 8+ years of experience servicing critical power equipment.

Responsibilities

  • Perform field service tasks and on-site troubleshooting within certified areas.
  • Execute installation and commissioning, maintenance, repairs, upgrades, retrofits, end-of-life services, and replacements.
  • Coach technicians, supervise complex site activities, and train team members.
  • Prepare material lists and ensure availability of parts and equipment.
  • Identify opportunities for operational improvement and communicate them internally.
  • Follow safety protocols and report unsafe practices.
  • Identify potential equipment failures and recommend corrective actions.
  • Contribute to customer satisfaction and identify potential new sales opportunities.

Skills

Communication skills
MS Office
MS Project
Test planning
Organization / time management

Education

Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology
Associates Degree in Electrical Technology
High School Diploma/GED with 8+ years experience

Tools

MS Project
Excel
Electrical testing equipment

Job description

ABB is seeking a Field Service Technician to perform on-site field work across customer sites in Illinois, with remote work options. You will execute installations, testing, and commissioning of critical power equipment, while coaching technicians and ensuring safety standards.

The role emphasizes identifying improvements, maintaining relationships with customers, and contributing to sales opportunities. Candidates must have electrical engineering credentials and substantial field experience in

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