Senior Field Service Technician, Power Distribution

Industrial Electric Manufacturing; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Job summary

Industrial Electric Manufacturing (IEM) is seeking a Field Service Technician Level III in Phoenix, AZ. You will perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.

You will lead or support complex field service activities, coordinate with Project Managers and internal teams, document actions, and mentor Level I/II technicians while traveling as needed to customer sites.

Qualifications

• Associate degree or equivalent in power distribution systems.
• Minimum 3+ years field service or related experience.
• 2+ years with switchgear start-up/commissioning.
• Ability to read wiring diagrams and schematics.

Responsibilities

• Perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Lead or support complex field service activities for high-priority issues.
• Coordinate with Project Managers, contractors, and internal teams.
• Accurately document service activities and root causes.
• Provide technical guidance and training to junior technicians.
• Attend project meetings and communicate status and risks.

Skills

Advanced technical knowledge

Electrical safety

Troubleshooting

Documentation

Communication

Teamwork

Customer focus

Mentorship

Education

Associate degree or equivalent

3+ years field service experience

Tools

Electrical testing equipment

Job description

Industrial Electric Manufacturing (IEM) is seeking a Field Service Technician Level III in Phoenix, AZ. You will perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products.

You will lead or support complex field service activities, coordinate with Project Managers and internal teams, document actions, and mentor Level I/II technicians while traveling as needed to customer sites.