Senior Field Service Technician - Electrical Power Systems

Industrial Electric Mfg. (IEM); Boardman (OR); On-site; USD 70,000 - 100,000; Full time

Job summary

Industrial Electric Mfg. (IEM) seeks a Field Service Technician Level III to perform advanced start-up, commissioning, installation, testing, and repair of IEM equipment at client sites. You will resolve complex technical issues, support critical engagements, and mentor junior technicians while coordinating with project managers and internal teams.

Travel to regional field sites is extensive (up to 75%). Strong diagnostic skills, safety mindset, and ability to work independently are essential

Qualifications

• Associate degree or equivalent in power distribution systems preferred.
• Minimum of 3+ years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred.
• Minimum of 2+ years of experience supporting switchgear start-up, commissioning, troubleshooting, repair, or related field service activities preferred.

Responsibilities

• Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Install, modify, inspect, and support electrical or mechanical components and subassemblies.
• Lead or support complex field service activities including high-priority issues and commissioning needs.
• Attend project meetings and coordinate with contractors, clients, and internal teams.
• Analyze system failures, identify root causes, and determine corrective actions.
• Troubleshoot electrical circuits, control wiring, networking equipment, and related field service issues.
• Coordinate with internal teams to resolve product, commissioning, or customer-reported issues in the field.
• Accurately document service activities, root cause analysis, corrective actions, and follow-up items.
• Provide technical guidance, mentoring, shadowing, and on-the-job training to Level I and II technicians.

Skills

Advanced Technical Knowledge

Safety and Compliance

Diagnostics and Troubleshooting

Attention to Detail

Communication

Teamwork

Independence

Organization

Mentorship

Quality of Work

Education

Associate degree or equivalent in power distribution systems

Job description

Industrial Electric Mfg. (IEM) seeks a Field Service Technician Level III to perform advanced start-up, commissioning, installation, testing, and repair of IEM equipment at client sites. You will resolve complex technical issues, support critical engagements, and mentor junior technicians while coordinating with project managers and internal teams.

Travel to regional field sites is extensive (up to 75%). Strong diagnostic skills, safety mindset, and ability to work independently are essential