Senior Field Service Technician – Office Equipment & Solutions

Ubeo, Llc; Del Rio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Reimbursement Account options

Company-paid life insurance

Flexible Spending and Health Savings Accounts

Pet Insurance

Pre-paid legal coverage

401(k) plan with matching

Generous vacation, holiday and sick leave programs

Job summary

Ubeo, Llc in Del Rio, TX is hiring a Field Service Master Technician to ensure high-quality maintenance and repair of office equipment. The ideal candidate will have extensive troubleshooting abilities, manage service resources, and provide excellent customer service.

This master-level position requires at least 5 years of industry experience and certifications. Ubeo offers competitive compensation, comprehensive benefits, and a focus on employee development.

Qualifications

• 5+ years of industry experience.
• Must be able to operate a motor vehicle for travel to client sites.
• Must be able to lift 50+ lbs on occasion.

Responsibilities

• Maximize equipment up‑time through timely response and efficient repair.
• Assist with the development of FSATs and FSTs through technical assistance.
• Manage asset utilization to achieve financial results.
• Analyze customer needs to influence sales volume growth.
• Communicate professionally with customers and team.
• Complete all administrative aspects of the job on time.
• Provide accurate feedback on call‑close information.

Skills

Technical knowledge/skills

Analysis (problem identification)

Attention to detail

Business skills

Communications – verbal and written

Planning and organizing (work management)

Teamwork (cooperation)

Follow‑up

Education

High School or GED

Associate Degree or equivalent technical training

A+ Certification

6 Manufacturer Training Classes

Job description

Ubeo, Llc in Del Rio, TX is hiring a Field Service Master Technician to ensure high-quality maintenance and repair of office equipment. The ideal candidate will have extensive troubleshooting abilities, manage service resources, and provide excellent customer service.

This master-level position requires at least 5 years of industry experience and certifications. Ubeo offers competitive compensation, comprehensive benefits, and a focus on employee development.