Field Service Master Technician - Expert Troubleshooter

Ubeo, Llc; Odessa (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(K) plan with match

Generous vacation, holiday, and sick leave

Job summary

Ubeo, Llc is looking for a Field Service Master Technician in Midland/Odessa, TX, to ensure the timely and cost-effective maintenance of office product equipment. This master-level position focuses on maximizing equipment up-time and maintaining high customer satisfaction.

The role requires technical knowledge, communication skills, and the ability to work independently. Ubeo offers competitive compensation, a generous benefits package including health insurance, and opportunities for growth and development.

Qualifications

• High School or GED is required.
• Associate Degree or equivalent technical training is needed.
• Successful completion of A+ Certification or equivalent experience.
• 5+ years of industry experience is required.

Responsibilities

• Maximize equipment up-time through timely responses and effective repairs.
• Provide training to customers to ensure satisfaction.
• Analyze customer needs and recognize business opportunities.
• Complete all administrative aspects of the job on time.

Skills

Technical knowledge/skills

Analysis (problem identification)

Attention to detail

Business skills

Communications - verbal and written

Planning and organizing (work management)

Teamwork (cooperation)

Follow‑up

Education

High School or GED

Associate Degree or equivalent technical training

A+ Certification (or equivalent experience)

6 Manufacturer Training Classes

5+ years industry experience

Job description

Ubeo, Llc is looking for a Field Service Master Technician in Midland/Odessa, TX, to ensure the timely and cost-effective maintenance of office product equipment. This master-level position focuses on maximizing equipment up-time and maintaining high customer satisfaction.

The role requires technical knowledge, communication skills, and the ability to work independently. Ubeo offers competitive compensation, a generous benefits package including health insurance, and opportunities for growth and development.