Senior Field Service Technician – Mobility Equipment Repair

Johnson, Mirmiran & Thompson, Inc.; Latham (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Short- and long-term disability

Life insurance

Employee training and development

Job summary

Numotion, the leader in complex rehabilitation technology, seeks a Service Technician in New York to service and repair manual and powered wheelchairs and essential medical equipment. You will ensure safety, reliability, and readiness for daily use by customers, with travel to various locations.

You will diagnose issues, order quotes, and perform repairs in-shop or on-site, while maintaining stock and documenting activities. Strong mechanical skills and a valid driver’s license are required.

Qualifications

• High School diploma or GED required or minimum one year of related experience.
• Minimum of two years of relevant mechanical experience; experience with medical equipment preferred.
• Proficiency with hand and power tools for equipment repair.
• Basic knowledge of Word Processing, Email and Internet for documentation and communication.
• Valid State Driver’s License with a satisfactory driving record.

Responsibilities

• Diagnose and Repair Equipment: Identify issues, obtain quotes, and repair equipment both in the shop and in the field.
• Maintain Stock Equipment: Keep rental and stock equipment clean, organized, and in reliable working order for customer use.
• Work Environment Maintenance: Ensure a clean, organized, and safe work environment in the shop/warehouse at all times.
• Delivery Vehicle Maintenance: Maintain delivery vehicles to ensure they are in safe operating condition.
• Parts Management: Receive, store, and ship parts for equipment, ensuring inventory accuracy.
• Accurate Documentation: Complete documentation thoroughly and timely, including signatures and reports.
• Customer Education: Educate customers and caregivers on proper use, care, and safety of the equipment.
• Equipment Fitting & Adjustments: Perform minor fittings and adjustments for user comfort.
• Safety Compliance: Follow safety procedures and regulations to ensure a safe workplace.
• Training & Development: Participate in required in-service training to stay updated with industry practices.

Skills

Hand tools

Power tools

Problem-solving

Driving

Basic computer skills

Education

High School diploma or GED

Job description

Numotion, the leader in complex rehabilitation technology, seeks a Service Technician in New York to service and repair manual and powered wheelchairs and essential medical equipment. You will ensure safety, reliability, and readiness for daily use by customers, with travel to various locations.

You will diagnose issues, order quotes, and perform repairs in-shop or on-site, while maintaining stock and documenting activities. Strong mechanical skills and a valid driver’s license are required.