Senior Field Service Technician — HV/EV Diagnostics Leader

Rivian Automotive; Bellevue (WA); Hybrid; USD 46,000 - 87,000; Full time

Job summary

Rivian Automotive seeks a Senior Field Service Technician to lead complex vehicle diagnostics and repairs in service centers and at customer sites. You will mentor technicians, coordinate parts operations, and provide remote troubleshooting support.

The role emphasizes leadership, HV and network diagnostics, and travel to remote locations or production plants as needed. A strong automotive repair background and HV experience are required.

Qualifications

• High School Diploma, GED or equivalent preferred.
• Graduation from an automotive repair school or vocational program preferred.
• Valid driver’s license with a clean driving record.

Responsibilities

• Perform bumper-to-bumper diagnostics and complex repairs in service centers and field settings.
• Provide high-level diagnostic guidance and remote troubleshooting.
• Coach, mentor, and train junior technicians and partners.
• Utilize specialized diagnostic tools to resolve HV and network faults.
• Conduct road tests and document Findings for engineering feedback.
• Oversee parts operations including ordering, receiving, inventory, and billing.
• Engage with customers and cross-functional teams during escalations.

Skills

HV diagnostics

Automotive repair

Leadership

Troubleshooting

Electrical systems

Education

High School Diploma

Automotive repair school

State mechanic certifications

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Job description

Rivian Automotive seeks a Senior Field Service Technician to lead complex vehicle diagnostics and repairs in service centers and at customer sites. You will mentor technicians, coordinate parts operations, and provide remote troubleshooting support.

The role emphasizes leadership, HV and network diagnostics, and travel to remote locations or production plants as needed. A strong automotive repair background and HV experience are required.