Senior Field Service Technician: HV Diagnostics Lead

Rivian Automotive; Englewood (CO); On-site; USD 44,000 - 83,000; Full time

Job summary

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle diagnostics and field support. Based primarily at a service center, you may travel to remote sites or production plants to provide advanced technical field assistance.

You will mentor junior technicians, drive continuous improvement, and resolve high‑level electrical and network faults using specialized tools. Strong leadership and collaboration are essential in this fast-paced environment.

Qualifications

• 5 to 8+ years of automotive repair experience preferred.
• 3 to 8+ years of hands‑on experience working on High Voltage (HV) systems.
• Leadership or supervisory experience preferred.
• Experience in continuous improvement and escalation management.

Responsibilities

• Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections in service centers and field settings.
• Provide high-level diagnostic guidance and remote diagnostics for issues that don’t require local access.
• Coach, mentor, and train junior technicians and cross-functional partners.

Skills

Advanced Diagnostics

Field Support Leadership

Remote Troubleshooting

HV Electrical

CAN/LIN Networking

Documentation & Feedback

Education

Automotive repair school

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout Boxes

Job description

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle diagnostics and field support. Based primarily at a service center, you may travel to remote sites or production plants to provide advanced technical field assistance.

You will mentor junior technicians, drive continuous improvement, and resolve high‑level electrical and network faults using specialized tools. Strong leadership and collaboration are essential in this fast-paced environment.