Senior Field Service Tech - Data Center HVAC

Nortek Data Center Cooling; Wisconsin; On-site; USD 55,000 - 75,000; Full time

Job summary

Nortek Data Center Cooling is hiring a Field Service Technician to support warranty service for our data center product line. You will service mechanical and electrical equipment, review blueprints, and coordinate with owners, contractors, engineers, and local service teams to minimize disruption.

The role requires 3–5 years in installation and maintenance, strong problem-solving, and travel up to ~85%. A high school diploma and technical certification are preferred.

Qualifications

• High school diploma or equivalent.
• 3–5 years’ experience in installation, maintenance, and troubleshooting; HVAC servicing or similar electromechanical experience preferred.
• Ability to travel ~85% of the time to various job sites for commissioning and warranty work.
• Excellent customer service skills with the ability to work with diverse stakeholders.
• Ability to read and interpret blueprints, plans, and manuals.
• Able to stay on project through root cause analysis and follow up on parts delivery.

Responsibilities

• Commission, repair, and service mechanical and electrical equipment for Data Center projects.
• Review work orders and schematics to determine tasks, tools, and parts needed.
• Manage challenging jobs to minimize customer disruption and financial impact.
• Consult with engineering and manufacturing to resolve unusual problems.
• Provide superior customer service while maintaining professional appearance and demeanor.
• Advise management regarding customer satisfaction and product improvements.

Skills

Travel availability

Customer service

Analytical skills

Blueprint reading

Independence

Education

High school diploma or equivalent

Trade/technical certification

Tools

Microsoft Excel

Microsoft Word

Job description

Nortek Data Center Cooling is hiring a Field Service Technician to support warranty service for our data center product line. You will service mechanical and electrical equipment, review blueprints, and coordinate with owners, contractors, engineers, and local service teams to minimize disruption.

The role requires 3–5 years in installation and maintenance, strong problem-solving, and travel up to ~85%. A high school diploma and technical certification are preferred.