Senior Field Service Supervisor - Global Logistics

DHL Group; San Francisco (CA); On-site; USD 94,000 - 126,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Job summary

DHL Express in San Francisco is seeking a qualified Field Service Supervisor to organize and oversee the movement of parcels by air and ground, handling international import/export operations. The role focuses on ensuring client satisfaction and adherence to company policies to improve profitability.

The ideal candidate will have supervisory experience, strong customer service skills, and a valid driver’s license.

Qualifications

• Typically requires BS/BA and 2 years’ experience in a related field.
• At least 1 year of supervisory experience.
• Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards.

Responsibilities

• Expedites daily activities of operational functions to satisfy clients and profitability.
• Supervises airport ramp operations and loading/unloading cargo within regulations.
• Oversees warehouse sort operations for international shipments.
• Manages back-office staff and communications across the network.
• Develops and maintains relationships with Business Partners and customs departments.

Skills

Supervisory experience

Customer service skills

Driving license

MS Office

Education

BS/BA

Tools

MS Office

Job description

DHL Express in San Francisco is seeking a qualified Field Service Supervisor to organize and oversee the movement of parcels by air and ground, handling international import/export operations. The role focuses on ensuring client satisfaction and adherence to company policies to improve profitability.

The ideal candidate will have supervisory experience, strong customer service skills, and a valid driver’s license.