Field Service Supervisor - Global Logistics Leader

DHL Group; Dayton (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Employee Discount Program

Employee Assistance & Work Life

Job summary

DHL Express is hiring a Field Service Supervisor to coordinate international import/export parcel movements and supervise a small team involved in airport ramp operations and back-office activities. You will ensure policy compliance, safety, and efficiency across daily workflows.

The ideal candidate will have supervisory experience, strong customer-service skills, and a valid driver’s license. Expect involvement in budgets, KPI tracking, and partner relations as part of a dynamic logistics

Qualifications

• BS/BA and 2 years’ experience in related field, including at least one year of supervisory experience.
• Excellent customer service skills.
• Must be 18 years old.
• Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards.
• Candidate must pass pre-employment background, drug, and medical physical screening.

Responsibilities

• Expedites daily activities of all operational functions to achieve client satisfaction and profitability.
• Supervises airport ramp operations and loading/unloading of cargo, ensuring compliance with regulations.
• Oversees warehouse sort operations processing international import/export shipments.
• Manages back office staff for flight monitoring, communications, and contingency deployment.
• Liaises with US Customs and DHL Imports clearance to ensure correct shipment processing.

Skills

Customer service excellence

Supervisory experience

MS Office (Excel/Outlook)

Valid Driver's License

Strong communication skills

Education

BS/BA in related field with 2 years experience (incl. 1 year supervisory)

Tools

Microsoft Office

Excel

Outlook

Job description

DHL Express is hiring a Field Service Supervisor to coordinate international import/export parcel movements and supervise a small team involved in airport ramp operations and back-office activities. You will ensure policy compliance, safety, and efficiency across daily workflows.

The ideal candidate will have supervisory experience, strong customer-service skills, and a valid driver’s license. Expect involvement in budgets, KPI tracking, and partner relations as part of a dynamic logistics