Field Service Supervisor II - Global Logistics Operations

DHL Group; San Francisco (CA); On-site; USD 94,000 - 126,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical coverage

Dental coverage

Vision coverage

Tuition Reimbursement

Paid Time Off

Paid Leave

Employee Discount

Employee Assistance

Job summary

DHL Group is hiring a Field Service Supervisor in the San Francisco area. The role oversees airport ramp operations, warehouse sort processes, and back-office staff to ensure timely and compliant movement of parcels by air and ground, including international import/export activity.

The ideal candidate will have a BS/BA, 1+ year supervisory experience, strong customer service skills, and proficiency with MS Office. Competitive compensation and comprehensive benefits are offered.

Qualifications

• BS/BA required; 2+ years in related field with at least 1 year supervisory experience
• Professional certification may be required in some areas
• Valid Driver's License and a clean driving record
• Must be 18 years old; excellent customer service skills

Responsibilities

• Expedites daily operational activities to improve profitability and policy adherence
• Supervises airport ramp operations and cargo handling
• Monitors shipments and coordinates with US Customs and DHL Imports Clearance
• Manages a unionized workforce of 8-12 staff and oversees hiring, coaching and development
• Drives process improvements and ensures quality systems within area of responsibility

Skills

Leadership

Supervisory experience

Customer service

Budgeting & cost control

Education

BS/BA in related field

Professional certification

Tools

MS Office (Excel, Outlook)

Job description

DHL Group is hiring a Field Service Supervisor in the San Francisco area. The role oversees airport ramp operations, warehouse sort processes, and back-office staff to ensure timely and compliant movement of parcels by air and ground, including international import/export activity.

The ideal candidate will have a BS/BA, 1+ year supervisory experience, strong customer service skills, and proficiency with MS Office. Competitive compensation and comprehensive benefits are offered.