Field Services Supervisor II - Global Logistics

DHL Group; Norwalk (CT); On-site; USD 88,000 - 118,000; Full time

Benefits offered by this job

Competitive pay

401K with company match

Medical, Dental, Vision

Tuition reimbursement

Paid time off

Employee discount

Employee assistance program

Outstanding training opportunities

Job summary

DHL Group is seeking a Field Service Supervisor to organize parcel movement by Air and Ground in international import/export operations. The role supervises a small team, manages ramp and back-office tasks, and collaborates with Customs to ensure compliant processing.

We value leadership, a focus on efficiency, and a commitment to safety. Competitive pay and the company benefits package accompany this role. Applicants must pass background checks and regulatory screenings.

Qualifications

• BS/BA and 2 years’ experience in related field, including at least one year of supervisory experience.
• Professional certification required in some areas
• Valid Driver's License and a Motor Vehicle Record that meets Driving Privileges standards
• Excellent customer service skills
• Candidate must pass pre-employment background, drug, and medical physical screening

Responsibilities

• Expedites daily activities of all operational functions ensuring client satisfaction and profitability.
• Supervises day-to-day airport ramp operations and loading/unloading of cargo aircraft.
• Oversees warehouse sort operations for international shipments.
• Monitors staff performance and coordinates with customs and imports for smooth processing.
• Manages relationships with business partners and project implementations.
• Utilizes MS Office tools to support reporting and scheduling.

Skills

Supervisory management

Customer service

Operations coordination

Problem solving

Education

BS/BA

Tools

MS Office

Excel

Outlook

Job description

DHL Group is seeking a Field Service Supervisor to organize parcel movement by Air and Ground in international import/export operations. The role supervises a small team, manages ramp and back-office tasks, and collaborates with Customs to ensure compliant processing.

We value leadership, a focus on efficiency, and a commitment to safety. Competitive pay and the company benefits package accompany this role. Applicants must pass background checks and regulatory screenings.