Senior Field Service Engineer, Medication Automation

BD; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

BD is seeking responsible Field Service Engineers to support the Pyxis Medication Management System within the MMS automated dispensing segment. You will work on-site at customer sites, ensuring safe and reliable operation and collaborating with our Global Customer Service team.

Success requires clear communication, hands-on problem solving, and a customer‑facing service mindset as you interact with clinicians and cross‑functional groups to improve outcomes and reliability.

Qualifications

• Experience in field service or equipment maintenance.
• Strong communication and interpersonal skills.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Provide on-site service and support for BD MMS Pyxis systems.
• Diagnose issues, perform repairs, and maintain uptime.
• Communicate effectively with customers and internal teams.

Skills

Field service

Customer service

Cross-functional teamwork

Communication skills

Job description

BD is seeking responsible Field Service Engineers to support the Pyxis Medication Management System within the MMS automated dispensing segment. You will work on-site at customer sites, ensuring safe and reliable operation and collaborating with our Global Customer Service team.

Success requires clear communication, hands-on problem solving, and a customer‑facing service mindset as you interact with clinicians and cross‑functional groups to improve outcomes and reliability.