Senior Field Service Engineer - HV & Diagnostics Leader

Watershed; Roswell (GA); On-site; USD 47,000 - 79,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Employee Stock Purchase Program

Job summary

Rivian is seeking a Senior Field Service Technician to act as a technical expert and leader for complex vehicle repairs and field operations. Based at a service center, you may travel to remote locations, production plants, or customer sites to provide advanced field support.

You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics using specialized tools and access to top-tier documentation.

Qualifications

• High school diploma or GED required or equivalent.
• Graduation from automotive repair program preferred.
• 5+ years automotive repair experience, with diagnostics focus.

Responsibilities

• Perform advanced diagnostics and bumper-to-bumper repairs in service centers and field settings.
• Provide high-level remote diagnostics and guidance to field teams using vehicle data and schematics.
• Lead and mentor technicians; drive continuous improvement across shop processes.
• Utilize specialized diagnostic tools to resolve high-voltage and network faults.
• Document repairs and provide root-cause analysis and feedback to leadership.

Skills

Diagnostics

Leadership

Field support

HV systems

Electrical diagnostics

CAN/LIN

Education

High School Diploma or GED

Automotive repair training

Tools

PICO-Scope

PCAN

Kavaser Memorator

Job description

Rivian is seeking a Senior Field Service Technician to act as a technical expert and leader for complex vehicle repairs and field operations. Based at a service center, you may travel to remote locations, production plants, or customer sites to provide advanced field support.

You will mentor junior technicians, drive continuous improvement, and tackle challenging diagnostics using specialized tools and access to top-tier documentation.