Senior Field Ops & Data Strategy Lead

Amylyx Pharmaceuticals, Inc.; Cambridge (MA); Remote; USD 162,000 - 182,000; Full time

Benefits offered by this job

Remote work opportunities within the U

Travel to Cambridge, MA

Job summary

Amylyx Pharmaceuticals, Inc. is seeking a Senior Manager, Field Operations and Customer Data Management in Cambridge, MA.

This role leads the data lifecycle for customer and field data across CRM, hub, claims, and downstream reporting, working with vendors, IT, and field teams. The position is highly tactical, focusing on data quality, validation, and operational fixes, while supporting customer targeting, territory alignment, roster maintenance, and new data source evaluations.

Qualifications

• Bachelor’s degree required in business, analytics, information systems, data management, life sciences, or related field.
• 5+ years of experience in pharmaceutical, biotechnology, healthcare, or data operations.
• Hands-on experience with CRM, claims, roster, territory, or field activity data.
• Experience with data aggregators and translating stakeholder questions into data requirements.
• Experience managing recurring data feeds and coordinating with vendors/IT.

Responsibilities

• Manage customer data operations, validation, and availability across CRM and data sources.
• Monitor data quality, identify issues, and coordinate corrective actions.
• Coordinate with data vendors, calendars, specs, and deliveries.
• Perform detailed quality checks across source files, staging, and warehouse outputs.
• Maintain data documentation, mappings, and SOPs.
• Evaluate new data sources and summarize findings for stakeholders.
• Collaborate with field leadership to translate needs into data requirements.
• Support targeting, territory alignment, roster maintenance, and field optimization.
• Troubleshoot CRM and field data visibility issues with stakeholders.
• Maintain project plans, status reports, and communications across workstreams.

Skills

Advanced Excel

SQL

BI tools

CRM platforms

Data quality tools

Education

Bachelor's degree in business, analytics, information systems, data management, life sciences, or related field

Tools

Data warehouses

Data integration

Geographic mapping tools

Job description

Amylyx Pharmaceuticals, Inc. is seeking a Senior Manager, Field Operations and Customer Data Management in Cambridge, MA.

This role leads the data lifecycle for customer and field data across CRM, hub, claims, and downstream reporting, working with vendors, IT, and field teams. The position is highly tactical, focusing on data quality, validation, and operational fixes, while supporting customer targeting, territory alignment, roster maintenance, and new data source evaluations.