Senior IT Lead - Commercial & Medical Applications (Remote)

Amylyx Pharmaceuticals, Inc.; Cambridge (MA); Remote; USD 183,000 - 200,000; Full time

Job summary

Amylyx Pharmaceuticals, Inc. is seeking an experienced IT Business Analyst to deliver and evolve technology solutions across Commercial and Medical.

You will partner with multiple departments and external vendors to translate business priorities into scalable solutions, taking ownership from requirements through implementation and ongoing optimization. The role emphasizes hands-on design, project delivery, and application management, with focus on CRM, content management, data analytics, and

Qualifications

• Bachelor's degree in computer science, information systems, business, or related field.
• 8+ years of progressive IT, business systems analysis, or related experience.
• 5+ years of experience with CRM and omnichannel platforms (Salesforce.com, Veeva).
• Experience in Commercial, Marketing, and/or Medical Operations within Life Sciences is preferred.
• Demonstrated experience delivering complex, cross-functional application implementations and enhancements.
• Strong business analysis and solution design skills, including requirements, process flows, functional specifications, testing, data, and integration considerations.
• Ability to translate established business and technology priorities into well-defined solution requirements and executable delivery plans.
• Experience coordinating systems integrators, software vendors, managed service providers, and cross-functional delivery teams.
• Demonstrated proficiency with AI-powered tools, automation platforms, scripting technologies, and ability to apply them effectively is preferred.
• Experience supporting regulated environments, validation and User Acceptance Testing processes.

Responsibilities

• Coordinate the delivery and ongoing optimization of Commercial and Medical applications and capabilities in alignment with technology roadmaps.
• Translate complex stakeholder needs into clear requirements, future-state processes, functional specifications, solution options, and actionable delivery plans.
• Apply functional and technical expertise to support design, implementation, and optimization of CRM, content management, data, analytics, and integrations.
• Manage complex application initiatives and enhancements through scope, timelines, dependencies, risks, decisions, testing, deployment, and communications.
• Partner with internal teams and external vendors to evaluate solution options and ensure designs align with architecture, security, compliance, and support standards.
• Coordinate configuration, integrations, data migration, testing, release readiness, and handoff activities across systems and teams.
• Manage enhancement backlogs, production issues, release activities, and support needs with clear prioritization.
• Identify opportunities to solve business problems through AI, LLMs, automation, and existing tech, coordinating design and adoption.

Skills

IT experience

CRM & omnichannel platforms

Solution design

Vendor management

AI & automation

Change management

Education

Bachelor's degree in CS/IS/business

Tools

Salesforce.com

Veeva

Job description

Amylyx Pharmaceuticals, Inc. is seeking an experienced IT Business Analyst to deliver and evolve technology solutions across Commercial and Medical.

You will partner with multiple departments and external vendors to translate business priorities into scalable solutions, taking ownership from requirements through implementation and ongoing optimization. The role emphasizes hands-on design, project delivery, and application management, with focus on CRM, content management, data analytics, and