Senior Field Admin & Operations Lead

Schindler Group; Raleigh (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Schindler Group is seeking a Lead Field Branch Administrator to elevate administrative operations across its Southeast field offices. The role emphasizes leadership in training FBAs and ensuring consistent, compliant processes in HR, payroll, billing, and contract management.

You will coordinate with centralized teams, oversee onboarding and coverage, and support field operations documentation and system usage.

Responsibilities

• Lead Field Branch Administrators (FBAs) and Senior FBAs training in administrative processes across HR, Purchasing, Safety, Payroll, AR/AP, Labor Relations/Contract Administration.
• Ensure consistent execution of administrative processes across branches by collaborating with other LFBAs and centralized support teams.
• Act as liaison between branch administrators and corporate functions to resolve issues and drive communication.
• Support onboarding and training of new FBAs, including process education and system utilization.
• Ensure adequate administrative coverage during absences and vacancies.
• Identify subject matter experts and maintain resources for the admin population.
• Participate in process improvement initiatives and support quality and compliance efforts.
• Manage field operations data and equipment data integrity, including schedules, field documentation, and communication with field teams.

Job description

Schindler Group is seeking a Lead Field Branch Administrator to elevate administrative operations across its Southeast field offices. The role emphasizes leadership in training FBAs and ensuring consistent, compliant processes in HR, payroll, billing, and contract management.

You will coordinate with centralized teams, oversee onboarding and coverage, and support field operations documentation and system usage.