Senior Facilities & Operations Coordinator (Hybrid/Remote)

Cushman & Wakefield; Cheyenne (WY); Hybrid; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending account

Health savings account

Retirement plan

Life insurance

Disability insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Sr. Facilities Coordinator in Cheyenne, WY for a hybrid or remote role. The position supports facility management teams with service delivery across client facilities.

You will handle maintenance coordination, vendor interactions, work-order creation, reporting, and KPI tracking, ensuring timely responses and high client satisfaction. The role emphasizes communication, accountability, and proactive problem-solving.

Qualifications

• A minimum of 3-5 years of experience in an administrative or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience working in facilities/property management, commercial real estate or professional services industries preferred.

Responsibilities

• Provide general facility management services including monitoring of office/facility operations.
• Address client inquiries and ensure timely issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction and high service quality.
• Coordinate with outside contractors for service and repairs of equipment.
• Maintain communication with contractors, client, and team on status of work orders.
• Create and assign work orders to engineering staff, subcontractors, and vendors.
• Report on open/closed work orders and track status with relevant parties.
• Verify final invoice pricing and process payments in a timely manner.
• Monitor vendor performance and provide training on work order and billing procedures.

Skills

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Detail Oriented

Financial Knowledge

Time Management

Team Oriented

Education

Associates or Bachelors degree

Job description

Cushman & Wakefield is seeking a Sr. Facilities Coordinator in Cheyenne, WY for a hybrid or remote role. The position supports facility management teams with service delivery across client facilities.

You will handle maintenance coordination, vendor interactions, work-order creation, reporting, and KPI tracking, ensuring timely responses and high client satisfaction. The role emphasizes communication, accountability, and proactive problem-solving.