Senior Account Director, Facilities & FM Growth

CBRE Group, Inc.; Branchburg Township (NJ); On-site; USD 150,000 - 210,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Director in the Global Workplace Solutions Local group in New Jersey. You will lead a major client account, oversee the full suite of FM services, and drive growth through extra works and projects while ensuring contract compliance and exceptional service delivery.

You will manage a team, mentor staff, and coordinate operations across hard and soft services, with responsibility for annual client reviews and governance. Travel to client sites is expected.

Qualifications

• Bachelor's degree from a four‑year college or university.
• 8+ years of relevant work experience.
• Advanced proficiency in Microsoft Office Suite.
• Ability to analyze complex business documents and respond to sensitive issues.
• Experience managing a P&L and budgets.

Responsibilities

• Provide leadership, coaching and guidance to the account team to ensure commitments are met and exceeded.
• Identify opportunities for strategic development and organic growth within the account.
• Act as single point of contact for overall account operations and compliance.
• Supervise and coordinate operations including PM, reactive maintenance, vendor services, and help desk.
• Maintain governance regimes to meet regulatory and contractual commitments and client reviews.
• Drive customer-focused reporting, proposals, and communication to clients; develop innovation in solutions.
• Foster team development, staffing optimization, succession planning, and performance management.
• Oversee account P&L, budgets, and financial governance; manage WIP and payments.

Skills

Leadership

Account management

Strategic development

Client relationship management

Cross-functional collaboration

Mentoring/coaching

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. is seeking an Account Director in the Global Workplace Solutions Local group in New Jersey. You will lead a major client account, oversee the full suite of FM services, and drive growth through extra works and projects while ensuring contract compliance and exceptional service delivery.

You will manage a team, mentor staff, and coordinate operations across hard and soft services, with responsibility for annual client reviews and governance. Travel to client sites is expected.