Senior Experience & Workplace Services Leader

CBRE, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

CBRE, Inc. is seeking a Senior Experience Manager to act as the primary client contact for Host’s services designed to boost well-being, productivity and organizational effectiveness.

You will help lead the Experience team’s operations for a building, campus, or portfolio, ensuring alignment with client goals and needs while delivering high-quality, technology-enabled service experiences.

Qualifications

• HS Diploma or GED required or equivalent combination of education and experience.
• Minimum of 8+ years of related experience, with 3 of those in management or supervisory capacities preferred.

Responsibilities

• Drives consistent, quality, service through supervision of other Host employees and third parties supporting multiple experience service types throughout a large campus or multi-site portfolio.
• Manages a team throughout a large campus or multi-site portfolio; provide direction on employee management and budgets.
• Creates and manages the Experience Services operating budget and determines annual budgets; establishes savings goals and action plans.

Job description

CBRE, Inc. is seeking a Senior Experience Manager to act as the primary client contact for Host’s services designed to boost well-being, productivity and organizational effectiveness.

You will help lead the Experience team’s operations for a building, campus, or portfolio, ensuring alignment with client goals and needs while delivering high-quality, technology-enabled service experiences.