Senior Experience Design Associate — AI-Driven Fintech UX

J.P. Morgan; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase is seeking an Experience Design Senior Associate to shape the user experience of our digital products within the ChaseAI initiative. You will collaborate with cross-functional teams to create inclusive, accessible solutions that align user needs with business goals.

This role emphasizes designing across web and mobile, leveraging advanced UX principles and data-driven insights to drive strategic thinking and a seamless customer experience.

Qualifications

• 3+ years in a UX design role focused on digital products.
• Proficient with industry-standard design tools (Figma, Sketch, Adobe CS).
• Experience designing across web, mobile and other channels.
• Ability to transform data into actionable design insights.

Responsibilities

• Design and develop elegant solutions to interaction problems while ensuring consistency across products and platforms.
• Apply information architecture and storyboarding to create user-centric designs.
• Conduct data-driven analyses to inform design decisions and extract insights.
• Collaborate with cross-functional teams to ensure inclusive design and accessibility.
• Iterate designs based on user feedback to improve overall experience.
• Analyze market trends and user research to inform strategy.

Skills

UX design

Cross-platform design

Data-driven insights

Inclusive design

Collaboration

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase is seeking an Experience Design Senior Associate to shape the user experience of our digital products within the ChaseAI initiative. You will collaborate with cross-functional teams to create inclusive, accessible solutions that align user needs with business goals.

This role emphasizes designing across web and mobile, leveraging advanced UX principles and data-driven insights to drive strategic thinking and a seamless customer experience.