Senior Experience Design Associate — Inclusive, Multiplatform FinTech UX

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Experience Design Senior Associate on the Agentic team to shape product experiences across digital channels for financial services.

You will collaborate with cross-functional teams, apply information architecture, accessibility, and inclusive design principles, and translate user needs into strategic design decisions. Proficiency with Figma, Sketch, and Adobe Creative Suite, plus a data-driven mindset and knowledge of front-end basics, will help drive

Qualifications

• 3+ years in a user experience design role focused on digital products and services.
• Ability to create visually appealing and functional designs with industry-standard tools (Figma, Sketch, Adobe Creative Suite).
• Experience designing across web, mobile, and other digital channels.
• Ability to interpret complex data and translate it into actionable insights for decision-making.
• Proficient in inclusive design principles, accessibility guidelines, and assistive technologies.

Responsibilities

• Design and develop elegant solutions to interaction problems while ensuring consistency across products and platforms.
• Apply information architecture and storyboarding to create user-centric designs that improve navigation and findability.
• Conduct data-driven analyses to inform design decisions and transform data into valuable insights for decision-making.

Skills

User experience design

Information architecture

Data analysis

Inclusive design

Accessibility guidelines

Front-end basics

Conversation design

Tools

Figma

Sketch

Adobe Creative Suite

FigJam

Job description

JPMorgan Chase & Co. is seeking an Experience Design Senior Associate on the Agentic team to shape product experiences across digital channels for financial services.

You will collaborate with cross-functional teams, apply information architecture, accessibility, and inclusive design principles, and translate user needs into strategic design decisions. Proficiency with Figma, Sketch, and Adobe Creative Suite, plus a data-driven mindset and knowledge of front-end basics, will help drive