Senior Events Program Lead - Delivery & Operations

American Express Global Business Travel; Juneau (AK); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Inclusion programs

Job summary

American Express Global Business Travel is seeking a Team Leader to run the program team, owning budgets and serving as the client’s daily delivery contact for large corporate meetings. You’ll manage planning, scheduling, and on-site execution across multiple events, including flagship conferences.

The role requires executive presence, strong PM skills, and deep experience with Cvent and Smartsheet. US-based, full-time with comprehensive benefits and growth opportunities.

Qualifications

• Eight or more years delivering large corporate meetings and events, with at least three years leading a team of meeting professionals through full program cycles.
• Experience on a dedicated account team operating under a client statement of work, ideally as its lead.
• Ownership of multimillion dollar program budgets with accurate forecasts, clean reconciliations, and change control.

Responsibilities

• Lead the dedicated account program team, including senior managers and coordinators, with assignments and coverage across the program calendar.
• Own delivery for every program from planning kickoff through onsite execution and close, including flagship conferences.
• Serve as the client's primary delivery contact day-to-day, managing cadences, status reports, and decisions.
• Own program budgets, forecasts, and financial reporting the client relies on.

Skills

Team leadership

Budget management

Executive client presence

Project management

Cvent

Education

CMP or CMM

Tools

Cvent

Smartsheet

CRM systems

Job description

American Express Global Business Travel is seeking a Team Leader to run the program team, owning budgets and serving as the client’s daily delivery contact for large corporate meetings. You’ll manage planning, scheduling, and on-site execution across multiple events, including flagship conferences.

The role requires executive presence, strong PM skills, and deep experience with Cvent and Smartsheet. US-based, full-time with comprehensive benefits and growth opportunities.