Head of Event Operations & Delivery

American Express Global Business Travel; New York (NY); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Job summary

American Express Global Travel (Amex GBT) is seeking a senior program leader to guide multi-program corporate meetings and events from kickoff through on-site execution, including the flagship conference. You will manage budgets, timelines, and client communications, aligning teams and suppliers for successful delivery.

Ideal candidates bring 8+ years in corporate events, strong Cvent and Smartsheet skills, and demonstrated leadership of meeting professionals while maintaining client trust and

Qualifications

• Eight+ years delivering large corporate meetings and events.
• user-style note: keep concise with ≤140 chars.
• Experience leading a team through full program cycles.

Responsibilities

• Lead the dedicated account program team including Sr Meeting Managers, Meeting Managers, and coordinators.
• Lead delivery from planning kickoff through onsite execution and close, incl. flagship conference.
• Serve as the client's primary delivery contact day to day and manage planning cadences.

Skills

Event management

Budget management

Executive presence

Team leadership

Communication skills

Client relationship management

Education

CMP or CMM certification

Tools

Cvent

Smartsheet

Job description

American Express Global Travel (Amex GBT) is seeking a senior program leader to guide multi-program corporate meetings and events from kickoff through on-site execution, including the flagship conference. You will manage budgets, timelines, and client communications, aligning teams and suppliers for successful delivery.

Ideal candidates bring 8+ years in corporate events, strong Cvent and Smartsheet skills, and demonstrated leadership of meeting professionals while maintaining client trust and