Senior Event Programs Lead

American Express Global Business Travel; Boise (ID); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development programs

Inclusion initiatives

Job summary

American Express Global Business Travel is seeking a Team Leader to manage a program team responsible for planning and delivering enterprise-level meetings and events. You will own end-to-end delivery from kickoff to onsite, including flagship conferences, with direct client contact and strict budget oversight.

You will also oversee registration, housing, communications, and data privacy in Cvent, while coordinating with suppliers, venues, and production partners.

Qualifications

• Eight or more years delivering large corporate meetings and events, with at least three years leading a team of meeting professionals through full program cycles.
• Experience on a dedicated account team operating under a client statement of work, ideally as its lead.
• Ownership of multimillion dollar program budgets, with accurate forecasts, clean reconciliations and change control.
• Delivery of large conferences with thousands of attendees inside a multiprogram annual calendar.
• Advanced Cvent proficiency, including event builds, registration paths, reporting, and integrations.
• Working command of Smartsheet or an equivalent project tracking tool, with up-to-date plans accessible to the client.

Responsibilities

• Lead the dedicated account program team, including Sr Meeting Managers, Meeting Managers, Meeting Coordinators, and functional leads for registration, content, and food and beverage.
• Own delivery for every assigned program from planning kickoff through onsite execution and close, including the flagship annual conference.
• Serve as the client's primary delivery contact day to day, providing cadence, status reporting and decision requests.
• Own program budgets from initial estimate through final reconciliation, including forecasts and financial reporting.
• Own the master timeline and milestone tracking for every program in Smartsheet and ensure adherence to dates.
• Oversee registration, housing, attendee communications, and data privacy within Cvent.

Skills

Team leadership

Cvent proficiency

Smartsheet

Budget management

Client relationship

Executive communication

Tools

Cvent

Smartsheet

Job description

American Express Global Business Travel is seeking a Team Leader to manage a program team responsible for planning and delivering enterprise-level meetings and events. You will own end-to-end delivery from kickoff to onsite, including flagship conferences, with direct client contact and strict budget oversight.

You will also oversee registration, housing, communications, and data privacy in Cvent, while coordinating with suppliers, venues, and production partners.