Senior Programs Lead, Global Corporate Events

American Express Global Business Travel; Columbia (SC); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Job summary

American Express Global Business Travel seeks an accomplished leader to run major client programs, including high-profile conferences. You will oversee a dedicated team, manage end-to-end delivery, and own budgets for multi-million dollar programs.

You will also lead client communications, schedule management, and data governance in a fast-paced environment, driving renewal value and client satisfaction.

Qualifications

• Eight+ years delivering large corporate meetings and events.
• Experience on a dedicated account team and leading programs.

Responsibilities

• Lead the dedicated account program team across registrations, content, housing, and F&B.
• Own delivery from planning to onsite execution, including flagship conferences.
• Own program budgets from estimate to reconciliation and financial reporting.
• Manage master timeline and milestones in Smartsheet; ensure on-time delivery.
• Oversee registration, housing, attendee communications, and data integrity; privacy discipline.
• Lead supplier and venue management, contracts, and onsite performance.
• Lead onsite delivery with staffing, run of show, and leadership huddles.
• Maintain program files, decision logs, supplier records, and debriefs for renewals.
• Collaborate with Head of Event Operations on planning, scope, staffing, and change requests.

Skills

Team leadership

Budget management

Client management

Event planning

Cvent

Smartsheet

Executive presence

Written communication

Education

CMP

CMM

Tools

Cvent

Smartsheet

Job description

American Express Global Business Travel seeks an accomplished leader to run major client programs, including high-profile conferences. You will oversee a dedicated team, manage end-to-end delivery, and own budgets for multi-million dollar programs.

You will also lead client communications, schedule management, and data governance in a fast-paced environment, driving renewal value and client satisfaction.